MDP Areas
Centres of Excellence
Highlights of Course
7 R’s (Raise of Change – need, Reason, Returns, Risk Management, Resources Management, Responsibility building, Relation building
Key Take-aways
Ability to accept new challenges and transition to new phase smoothly
Business Communication Skills
Highlights of Course
Listening, Controlling Emotions, Etiquette, getting best out of Communication, usage of Technology
Key Take-aways
Customer Relationship Management
Highlights of Course
A 360 degrees training on Managing the Customer and get the best out of the Customers
Key Take-aways
How, what and when to delegate
Highlights of Course
Prioritization, identifying the right and suitable talent, delegation instructions, guiding the team
Key Take-aways
Design Thinking
Highlights of Course
Analyze the Problem, Utilize the available resources effectively, empathise, brain storm, ideate, develop prototype, plan and implement.. Human resources..
Key Take-aways
Human Values in Management
Highlights of Course
Need of being humane, ability to empathise, appreciate the importance of all
Key Take-aways
Inter-Personal Skills, Conflict Management and Negotiation skills
Highlights of Course
Best ways to get along with people, develop workplace harmony, handle BATNA, WATNA , Objection handling
Key Take-aways
Productivity Enhancement
Highlights of Course
Designed to learn the art of increasing productivity with the existing limited resources, Planning, Prioritization, Empathy,
Key Take-aways
Selling Skills
Highlights of Course
Presenting self and product convincingly, Echo-system of Sales, making the product top of mind recall of the prospective customer
Key Take-aways
Work-Life Harmony
Highlights of Course
Importance of Work Life Harmony – specifically in Stress filled present situations, facing the cat Race and 6 golden rules to achieve Work Life Harmony..
Key Take-aways
Team Management & Leadership
Highlights of Course
Key Take-aways
Time Management
Highlights of Course
Prioritization, Goal Setting, Delegation, Communication, Daily Task Diary ../ Step Up Action / Change / Improvement actionable .. Smaller tasks to final goal